Privacy Policy

1. Data Controller

The Data Controller is Otello Segantin (DogKing Verbania), based in Verbania (VB), Italy. For privacy-related inquiries, please contact us via email at: info@dogkingverbania.com.

2. Personal Data We Collect

Through our website, we only collect the information necessary to provide our services and respond to requests:

• Contact Info: Name, email address, and phone number when you fill out the contact form or schedule a call via the calendar.
• Dog Information: Details entered voluntarily in forms or during the Evaluation Test (dog age, breed, main training challenges).
• Browsing Data: Anonymized information collected to analyze website performance.

4. Purposes of Processing

We process your data for the following specific purposes:

• Responding to inquiries submitted via the contact form.
• Managing free 15-minute consultation calls booked on the calendar.
• Analyzing answers from the Evaluation Test to suggest the most appropriate course for your dog.
• Improving website layout and performance based on aggregate, anonymous data.

5. Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you and request a copy.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (right to be forgotten).
• Object to or restrict processing under legitimate circumstances.
• Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.